Is my room confirmed when I submit the form?
No. The form sends a reservation request. A reference confirms receipt, not room availability. Your room, dates, final price and conditions must be confirmed in writing before a reservation is made.
Is breakfast included?
Breakfast is included in the room offers presented on this website. Each room description states this inclusion. For three or four guests, the complete rate and sleeping arrangements are confirmed individually.
How many guests can stay in a room?
Executive and Master rooms accommodate up to two guests. Lateran Gallery Suite accommodates up to four. Grand View J, Ludus and Grand View Gallery suites can be requested for up to three. Colosseum and Grand View Colosseum suites accommodate two. The selector blocks categories unsuitable for your party.
What do the displayed prices cover?
Standard room rates are shown in euro, per room per night, for one or two guests. The stay estimate multiplies the nightly rate by the number of nights. Availability, applicable taxes, any extras and the final total are confirmed before you accept. Three- and four-person stays are priced on request.
Can I pay on this website?
The request form does not take payment or collect card details. Any deposit, accepted payment method and payment deadline must be specified in your written reservation terms. Never put card numbers or security codes in a message.
Can I change or cancel a request?
Use My booking or email reservation@hotelpalazzomanfredi.com with your reference and the change you need. An unconfirmed enquiry does not create a paid booking. For a confirmed reservation, the cancellation and amendment rules supplied with your chosen rate apply.
Will my room overlook the Colosseum?
Views vary by category. Master rooms and several suites face the Colosseum; Executive rooms look towards the Domus Aurea and Colle Oppio. Read the category description and mention any essential view or layout requirement in your request.
Are all suites in the same building?
Some Grand View accommodation is in an adjacent building. If location within the property, stairs or step-free access matters to you, ask for the precise room location and access arrangements before confirmation.
Can I request dinner, transfers or a massage?
Yes. Use the Experiences or Dining pages to request arrangements. These services have separate availability and prices unless your written offer expressly includes them. A request alone does not confirm a restaurant table or treatment.
What about children or accessibility requirements?
Include the ages of children and any essential sleeping or access requirements in your enquiry. Cot availability, extra beds and suitable room access require confirmation. Please avoid including medical records or other sensitive documents.
What time can I arrive and leave?
Ask the reservations team to confirm check-in and check-out times for your booking. Early arrival and late departure are subject to availability and may involve an additional charge.
What is included in the New Year offer?
The displayed proposal is one night, 31 December 2026 to 1 January 2027, for two guests, with New Year’s Eve dinner and breakfast, at €1,000. Room allocation, dinner details, availability, taxes and cancellation conditions require written confirmation.
What should I check before accepting an offer?
Check the stay dates, guest count, room category and building, essential room features, included meals, full price, mandatory charges, payment schedule and cancellation deadline. Tell the team if a view, access arrangement or particular sleeping configuration is essential before accepting.
Are local taxes included in the displayed estimate?
The nightly figure on this website is an enquiry estimate. The written offer must identify all applicable taxes and mandatory charges, including Rome’s contribution of stay where applicable, its calculation and when it is payable. Do not treat an estimate as the final price before those details are confirmed.
What if I booked through another provider?
Quote the reference and identify the provider that issued your booking. Changes, cancellations and payment questions may need to follow that provider’s procedure. The reservations team can explain whether it can assist directly; sending this form does not replace a notice required by your confirmed booking channel.
What information do you need for an accessible stay?
Explain the practical assistance you need, such as a step-free route, lift access, bathroom layout or an adapted transfer. Ask for the actual entrance, room, dining access and route between buildings to be confirmed. You do not need to disclose a diagnosis to describe these requirements.
What identification is needed at arrival?
Bring a valid identity document for guest identification. Ask the reservations team about accepted documents and arrangements for children before travel. Do not send identity-document scans through the public enquiry form or ordinary email.
How do I raise a concern about my stay or request?
Contact reservation@hotelpalazzomanfredi.com with your reference, relevant dates, a clear description of the issue and the outcome you are requesting. Keep copies of the offer and correspondence. The team can identify the appropriate next step without requiring you to submit repeated requests.